Return Policy

How theRANKS Works

theRANKS is a product curation site. We rank and score products algorithmically across five dimensions - demand, trust, value, quality, and durability - using aggregated market and review data. When you click a BUY button on any ranked product, you are sent to a third-party retailer (Amazon for most products, or the brand’s own store where we have a direct relationship with it) to complete your purchase.

theRANKS does not sell products directly. We do not process orders, take payment, ship items, or accept returns. Every transaction happens between you and the retailer.

Where Returns Are Processed

Returns are governed entirely by the retailer where you completed your purchase. To return an item, follow the return process on that retailer's website using the order details they provided after checkout.

Examples of the typical return windows offered by the destinations we actually link to:

• Amazon - 30 days from delivery for most items; some categories vary.

• A brand’s own store - set by that brand, commonly 30 to 90 days, and often different for opened or intimate items.

These windows are set by each retailer and can change at any time. The retailer's policy at the time of your purchase is what applies - not anything stated here.

Return Window

For the purpose of Google Merchant Center listings, theRANKS attests that products linked from this site are returnable within at least 30 days of delivery via the destination retailer's standard return process. This is a floor - most retailers we link to offer 30 to 90 days, and some categories qualify for longer.

If a retailer's window is shorter than 30 days for a specific product (a rare case for non-perishable goods), that retailer's policy applies regardless of this attestation.

Return Shipping & Restocking Fees

Return shipping costs and any restocking fees are set by the destination retailer, not by theRANKS. Most major retailers offer free return shipping for unopened items within the standard return window; some categories (large furniture, mattresses, custom items) may incur restocking fees or buyer-paid return shipping.

Consult the retailer's product page at the time of purchase for their exact terms.

Refunds

Refunds are issued by the retailer once they receive and process your return. The refund timeline and method (original payment, store credit, etc.) is determined by that retailer.

theRANKS cannot issue refunds for purchases made through our affiliate links because we did not receive the payment. We earn a commission only after the purchase ships and clears the retailer's return window - if you return a product, our commission is reversed automatically.

Damaged or Defective Items

If you receive a damaged or defective item, contact the retailer where you completed your purchase. They are responsible for the condition of the goods at delivery. theRANKS verifies that products are listed on the destination retailer at the time of ranking but cannot guarantee the condition of any individual shipment.

Affiliate Disclosure

theRANKS earns affiliate commissions from qualifying purchases made through links on this site, at no additional cost to you. As an Amazon Associate I earn from qualifying purchases.

Questions

Return-related questions are best directed to the retailer where you made your purchase, since they hold the order record. For questions about how theRANKS curates products or about our affiliate relationships, email us at kyle@the-ranks.com.

Updates to This Policy

We may update this policy from time to time to reflect changes in our affiliate relationships, retailer policies, or applicable regulations. The current version is what governs purchases made via theRANKS at any given time.